• Cancellations made more than 90 days prior to the conference will receive a full refund minus a $40 service fee.

  • Cancellations made between 89 and 60 days prior to the conference are subject to a cancellation fee of 25% of registration costs plus a $40 service fee.

  • Cancellations made between 59 and 30 days prior to the conference are subject to a cancellation fee of 50% of registration costs plus a $40 service fee.

  • No refunds will be given for cancellations made within 30 days of the conference or for no-shows.

  • Cancellation of paid training slots without cancelling conference registration will be subject to a full refund minus a $20 service fee.

  • On a case by case basis, we may allow a conference fee to roll forward to the following year instead of a refund.